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©2019 BY HOLISTIC EQUINE SADDLERY & TACK. PROUDLY CREATED WITH WIX.COM

Try before you buy!

Not everyone is comfortable buying a saddle without trying it out on their own horse first. Even though we have an AWESOME 10 day return policy, we also offer customers the opportunity to hire one of our wonderful saddles before committing to purchase. See below for full details.

 

Please download the Demo Booking Form. If you would prefer the booking form as a WORD doc, please send me a request via email - dianne@hest.com.au.

 

Complete the form and email it to dianne@hest.com.au and I will let you know when you can expect to receive your demo saddle. Sometimes there can be a wait of a week or two, as they are very popular. Your demo deposit will not be processed until the demo saddle is ready to be sent to you. If you prefer to pay the demo deposit via direct deposit, I will notify you when the saddle is ready so you can make your deposit to get in line immediately.

 

It is imperative that you send your booking form in regardless of whether the demo saddle is immediately available - this is the only way you can get in the queue. It's first - in - first - served.

Demo's are also available for purchase from time to time. I will announce when they're ready to purchase on our Facebook page and they will also be listed in the online shop on this site.

Below are the demo saddles currently available for pre-purchase trial

Click on photos for more information regarding sizing and security deposit required

​Terms of Trial:

1) A security deposit is taken via credit card, direct deposit or PayPal, in advance. Click on photos of demo saddles for the security deposit amount. These funds will be held as security against the saddle and accessories until it is returned, with nil damage. Normal wear is expected.

2) You are responsible for the saddle until it is returned safely by REGISTERED POST. You are liable for postage both ways, Postal insurance is recommended on the return trip, if the saddle does go missing, your security deposit cannot be refunded. It is important that you assume full responsibility for the saddles condition & safe keeping during the trial period. Experience has shown that damage to saddles usually occurs when they are transported in a car. If you do need to transport the demo saddle, please do so using the box it came to you in.

3) The length of the trial is 10 days, this starts from when you receive the saddle, not from when it was posted to you. If you require any additional time, just let me know. 
 
4) Delivery charges are dependent on location. I will deduct the postage costs and demo fee ($120) from your refund once the demo saddle has been returned as per conditions stipulated above. If you wish to place an order for a new saddle, the $120 demo fee is of course waived.

 

5) Saddles and all accessories, must be returned in the same condition as they were received: clean and hair free. If the saddle or accessories are returned with excessive wear and tear including scratches and dents to the leather or excessive marking on girth straps or flaps and/or stirrups, a portion of your security deposit will be retained to cover this damage. If the saddle and/or accessories are returned dirty, a cleaning fee of $25 will be deducted from your refund. Please do not wash the Mattes Fellsattels. Whilst they are machine and dryer friendly, the instructions must be followed to the letter. Just vacuum the sheepskin once the sweat has dried off. Please do not wear dark denim jeans when riding in any of our demo saddles, or studded jeans please!

6) Please print and complete the Demo Booking Form. If the saddle is out on a demo already, you will be placed next in line. Your security deposit will not be processed until the saddle is ready to be sent to you.​

All Ghost & Mattes demo saddles come with the following

accessories included for use with the demo:

1) Saddle Pad

2) Stirrup leathers

3) Safety Stirrups

You will require access to a 2 buckle dressage girth

EDIX Soft Tree demo saddles come with leathers and stirrup Irons only.

No special saddle pad is required with this model.

You will require access to a 2 buckle dressage girth

Please note, no accessories are included with the DP Demo Saddles and no special saddle pad is required.

You will require access to a 2 buckle dressage girth